There may be a few who are still skeptical about the claims of employee engagement training experts, but they should heed the results of study after study: employees who are happy in their workplace excel in their jobs.
The question then for you as a manager is how can you positively influence how your employees feel and, as a direct consequence, improve your team’s performance?
- Hire the right people in the first place. Do not hire people who look at work simply as a chore that needs to be checked off every weekday. Find those who care about how they will spend their time and who seek meaning in what they do. They find their job fulfilling because they identify with its purpose.
- Lead positively. Listen to how you interact with your team and pay attention to the number of positive versus negative comments. The balance should be well in the positive (some say 5-to-1). This is how you can build on the team’s strengths and encourage a “can-do” attitude.
- Plan opportunities for informal social interaction. The stronger the relationships among team members, the stronger their dedication to team goals. When employees are connected to their colleagues through caring relationships, the less likely they are to be discontented and disengage.